Privacy Policy

Introduction

JenX Technologies ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us through our website, we may collect the following personal information:

• Name (first and last name)
• Email address
• Phone number
• Project requirements and messages
• Service preferences

Automatic Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website
• Device information

How We Use Your Information

We use the information we collect solely for the following purposes:

• Communication: To respond to your inquiries and provide customer support
• Service Delivery: To understand your project requirements and provide relevant services
• Business Operations: To improve our website and services
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We may only disclose your information in the following limited circumstances:

• Legal Requirements: When required by law, court order, or government regulations
• Business Protection: To protect our rights, property, or safety, or that of our users
• Service Providers: To trusted service providers who assist us in operating our website (e.g., hosting providers), under strict confidentiality agreements
• Business Transfers: In connection with a merger, acquisition, or sale of business assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, alteration, disclosure, or destruction
• Data breaches and cyber threats
• Loss or misuse of information

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

International Data Transfers

As we serve customers worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Compliance with applicable data protection laws
• Implementation of standard contractual clauses
• Ensuring adequate protection levels in destination countries

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact inquiries: Up to 2 years after last communication
• Project-related data: Duration of project plus 1 year for warranty/support
• Website analytics: Up to 26 months
• Legal requirements: As required by applicable law

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information
• Restriction: Request limitation of processing

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.